When does bag charging start?
As of April 19, 2023, Starbucks Singapore introduced a 10 cent surcharge for single-use suitcases at the request of customers. transaction.
Why does Starbucks charge for paper bags?
Starbucks' goal is to use resources positively and give back more than we take from the planet. We all need to make a meaningful impact, and we'd like to invite our customers to join us on our journey towards a resource-positive future by adopting a more sustainable lifestyle and encouraging the habit of using of disposable items. articles.
Does the bag tax only apply to retail orders?
This applies to both on-site and mobile ordering and payment (excluding Starbucks® Delivers).
What options do I have besides buying a paper bag for my order?
You can opt for more sustainable options by bringing your own reusable bag.
From April 19 to April 25, we are giving away a free small reusable bag with a net purchase of at least 10 euros. $15 or a free large reusable bag with a net purchase of USD 30 or more. Limited to one redemption per store transaction (excluding mobile ordering and payment). As long as there is stock. Other conditions apply.
Who can I contact if I have any questions about the baggage tax?
If you have any questions, please contact Starbucks Customer Service at www.starbucks.com.sg/rewards/contact or call us at 6513 7500 (Monday through Friday: 9 a.m. to 6 p.m., excluding holidays).
You can also go furtherherfor more information on our sustainability efforts.
What is your exchange or return policy for items purchased from Starbucks stores?
We do not accept exchanges or returns for items purchased from the Starbucks store unless items are found to be defective or non-conforming items. Original purchase receipt must be presented.
Is Starbucks Halal Certified?
Starbucks Singapore is not a Halal certified company as we buy from different suppliers. However, we take steps to ensure that there is no pork, lard or alcohol in the beverages and food we offer in our stores.
Why is there no whipped cream with my drinks on delivery orders?
To ensure the quality of our drinks, they do not include whipped cream on all delivery orders as it melts during delivery.
What is a FlavorLock Bag?
It is our special bag with a non-return valve that allows the carbon dioxide released by freshly roasted coffee beans to escape from a sealed coffee bag without any taste-devouring oxygen entering. All Starbucks coffees are sold in 250 gram bags and are sealed in our airtight FlavorLock™ bags within two hours of roasting, keeping the coffee fresh until you're ready to use it.
Can I have my coffee beans ground in Starbucks stores?
Yes, our baristas can assist customers with grinding coffee beans purchased from our stores upon request.
Which grind should I use?
For the freshest coffee, we recommend starting with whole beans and grinding them fresh for each pot. Or, if you prefer, we can freshly grind the coffee upon purchase to accommodate the different brewing methods used in the home or office.
Drip machines do best with a grind specific to a flat bottom or cone filter. All Starbucks stores can grind coffee to this specification. Espresso machines are sensitive to grinding and require a very fine grind, 30-35 seconds in a blade grinder. Slow and fast shots are often caused by too fine or too coarse a grind, frozen or chilled espresso beans, and pressing the coffee too hard or not firmly.
Can I request coffee grounds from Starbucks stores?
Starbucks offers used coffee grounds as part of our social and environmental initiative. You cancontactBefore your visit, go to the store to make an appointment so they can prepare it for you in advance.
What is the best way to store coffee?
We recommend storing it in an airtight container in a cool, dark place and grinding it just before brewing. Once the coffee has been roasted, it will begin to lose its flavor the longer it is exposed to air and moisture. Coffee in an unopened FlavorLock™ bag stays fresh for months. Check the expiration date on the back of the bag.
Where can I find information about Starbucks-At-Home, Nestle Dolce Gusto or Starbucks by Nespresso products?
Starbucks-At-Home (including premium instant blends, packaged whole beans and more), Nestle Dolce Gusto and Starbucks by Nespresso products are launched by Nestle. Contact Nestle Customer Serviceherfor further assistance with your query.
