How do you respond to a customer when you don't know the answer?

Offer to find the answer When you don't have the answer to part, or all, of a client/potential client question, the best way to handle it is to offer to look up or find out this information . Tell the client you don't know, but you will find out. Try to give them a timeline for when you will have an answer.

How do you politely respond to a customer?

Write short and to-the-point replies without being abrupt or terse . Be conscious of your customer's time: just give them the information they need. Empathize. If you're dealing with complaints, show that you're aware of what your customer is going through and make it clear that you're here to help.

How do you respond to customer inquiries examples?

Thank you so much for getting in touch! We want to confirm that we received your request for information regarding our services, and we will contact you within [x] hours with a comprehensive response. However, if you require immediate assistance, do not hesitate to call our helpline [phone number].

What is a supportive response?

Responses that demonstrate the listener's support for the speaker's situation . Types of Supportive Responses include: Agreement, Offers to Help, Praise, Reassurance, and Diversion. Uses: When you know the speaker requires emotional and mental support.

How to professionally say you don t know the answer to a question?

However, responding “I don't know,” probably won't do the person seeking answers any favors—or make you look any better. A smarter option? Say, “ I'm not sure I'm the best person to answer that ,” then follow up with the appropriate referral to your boss, another department, or whoever can better answer the question.

What is the best response to I don't know you?

" No worries, I'm [your name]. I just wanted to say hello. " This response acknowledges that the person doesn't know you, but still communicates your desire to engage with them in a friendly manner.

How do you respond to an email when you don't have an answer?

15 I Will Get Back To You Phrase Examples I will get back to you soon. ... I will follow up with you. ... I will have an answer on that shortly. ... I'll investigate this and let you know what I find out. ... Let me research that and get back with you. ... Let me get back to you on that. ... I'll get back to you on that ASAP. More items...

How do you respond to a support request email?

Thank you for reaching out. We appreciate your patience, and will be happy to solve this issue for you. I'd gladly respond to any question through email or we can schedule a call for [date] at [time]. Let me know what works best for you.

How do you respond politely to a request example?

Thank you for your email requesting information about [subject]. [Include information requested, or offer to provide information at a later date if needed.] I hope this information is helpful. If you have any additional questions or require further assistance, please don't hesitate to reach out.

How do you respond to a support text?

You can say something simple like, "Thanks for reaching out" or "I got your message." Express Your Availability: Politely let the person know that you may not be available to chat at the moment. You can say something like, "I'm a bit busy right now" or "I have some things to take care of.

How do you write a request and reply email?

To write request emails successfully requires three essential parts: a respectful salutation, succinct body text and an appropriate and respectful ending that encourages a reply . All of these components are critical for constructing an effective email with polite yet professional mannerism.

CONTACT US (2024)

For questions about Starbucks^{^®}kaffe Keurig K-Cups^{^®}of Starbucks^{^®}Coffee boosters pleasecontact us here.

For questions about recycling at Starbucks^{^®}from Nespresso^{^®}capsules please call1-855-625-5787or visitNespresso Canada-website.

For questions about all other Starbucks^{^®}Coffee At Home products pleasecontact us here.

FREQUENTLY ASKED QUESTIONS

STERBUCKS^®COFFEE IMPROVED

IS STARBUCKS^®PACKAGING FOR COFFEE IMPROVEMENT RECYCLING?

En Starbucks^®Coffee Enhancer packaging is reusable! Simply place the bottle in your trash can after removing the cover.

Alberta Residents: Do not remove cover during recycling. Starbucks^®Coffee enhancers can be returned to your local bottle depot for a refund.

WHERE CAN I BUY STARBUCKS^®COFFEE IMPROVER?

They can be purchased at your local grocer in the refrigerated dairy section.

WHAT IS STARBUCKS SUSTAINABILITY^®COFFEE IMPROVER?

Starbucks^®Coffee Enhancers should be used within 14 days of opening or before the expiration date, whichever comes first. Shelf life may vary due to packaging materials and manufacturing locations.

Shake before use. Do not freeze. Keep cool. Store between 33°F and 45°F. For best quality, use within 14 days of opening.

HOW SHOULD I STORE STARBUCKS^®COFFEE IMPROVER?

Alle Starbucks^®Coffee enhancers should always be stored in the refrigerator, both before and after opening. Store between 33 and 45 degrees F. Starbucks^®Coffee enhancers should not be frozen. This can cause separation of the ingredients.

IS THERE COFFEE IN THE PRODUCT?

There is no coffee or caffeine in Starbucks^®Coffee enhancers.

WHERE IS STARBUCKS^®ARE COFFEE IMPROVEMENTS MANUFACTURED?

Starbucks^®Coffee Enhancers are proudly made in Toronto, Canada!

DO YOU HAVE NON-DAIRY OPTIONS?

En! Starbucks^®Non-Dairy Coffee Enhancers are made from a mixture of almond and oat milk.

IS STARBUCKS^®COFFEE STRENGTHEN MADE WITH ARTIFICIAL COLORS OR FLAVORS?

Nee, Starbucks^®Coffee enhancers are made without artificial colors, flavors or sweeteners.

IS STARBUCKS^®GLUTEN-FREE COFFEE IMPROVER?

Nee, Starbucks^®Coffee enhancers are not gluten-free.

IS STARBUCKS^®KOSHER OR HALAL COFFEE IMPROVEMENTS?

Starbucks^®Coffee enhancers are kosher and do not currently have halal certification (the only animal by-products are milk from cows).

K-CUP^{^®}POWDERS

IS STARBUCKS^®COFFEE K-CUP^®PODS can be recycled?

En Starbucks^®coffee K cup^®Pods are recyclable in certain locations, but may not be recyclable in your region. Contact your local recycling center for current information.

In municipalities that accept them, K-Cup^®Pods can be reused in 3 simple steps:

Let the pod cool. Starting at the leak, remove the lid and throw it away.
Compost or throw away coffee grounds. Filter can stay.*
Recycle the empty K-Cup^®pods in the trash.

Some municipalities need additional measures. Please check locally to see if specific instructions may apply in your region.

*When reusing the K-Cup^®pods with hot chocolate or specialty drinks, step 2 is not required.

WHERE CAN I BUY STARBUCKS^®COFFEE K-CUP^®POWDERS?

Starbucks^®K cup^{^®}Pods can be found at the following retailers (product availability may vary):

Amazon
Ease wings
Federated Cooperative
Loblaws
Metro
Apotek wings
Save on food
Shoppers Drug Mart
Sobeys
Walmart

HOW CAN I DESCALE MY KEURIG MACHINE?

In general, we recommend descaling your brewer every 3 months. Customers with a higher mineral content may consider descaling more often. If the brewers are not descaled, limescale can build up inside, causing the brewer to no longer function properly.

We do not recommend the use of spring water, distilled or softened water. Good quality drinking water is required for a tasty drink.

I HAVE CARROTS IN MY CUP, WHAT SHOULD I DO?

Follow these simple troubleshooting steps:

Unplug the coffee maker from the socket and clean the inlet and outlet needles, making sure the needles are sharp!A link to a video tutorial can be found here
Perform 3 cleansing brews with an 8 oz cup until the water is clear and free of ground coffee
Brew with a Starbucks^®kaffe Keurig pod
Is there still soil in the cup? Contact Keurig directly at 1-866-901-2739

THERE IS NO FLOW/NO USE OR NOT BREWING A FULL CUP, WHAT SHOULD I DO?

Follow these troubleshooting steps:

If you use a My K-Cup^{^®}Reusable filter, troubleshooting without using accessories (use a pod while brewing).
If you are using pods, check the bottom of the used pods for needle puncture. If there is a leak hole, continue with the steps below. If this is not the case, you will need to purchase a new pad holder. Contact Keurig Canada Consumer Care 1-800-361-5628 to order a part.
Unplug the coffee maker and clean the inlet and outlet needles. Please note, the needles are sharp!Hair instructional video.
Perform 3 cleansing brews with an 8 oz cup until the water is clear and free of ground coffee.
Brew with a Keurig pod.
If troubleshooting fails, please contact Keurig Support Canada 1-866-901-2739

IS K-CUP^®Pods phthalate and BPA free?

Our specifications require that our pods are made from plastic that does not contain BPA or phthalates.

IS K-CUP^®Peulen KOSHER?

En Starbucks^®coffee K cup^{^®}pods are certified Kosher.

STERBUCKS^®DOOR NESPRESSO^®

WHAT IS THE DIFFERENCE BETWEEN NESPRESSO^®ORIGINAL LINE AND NESPRESSO^®VERTUO-MACHINES?

The Original Line machines feature high-pressure pump extraction technology, offer cup sizes up to 110ml and are an open system for third-party capsules. Vertuo machines use centrifugal extraction technology, offer a wider range of cup sizes up to 414ml and are a patented closed system where Starbucks^{^®}is the only compatible brand.

WILL STARBUCKS^®DOOR NESPRESSO^®CAPSULES WORK IN ALL NESPRESSO^®MACHINES?

Starbucks^{^®}from Nespresso^{^®}for Vertuo capsules are compatible with all Nespresso^{^®}Vertuo-machines. Starbucks^{^®}for Nespresso^{^®}Original capsules are compatible with all Nespresso capsules^{^®}Original Line machines.

CAN I RECYCLE STARBUCKS^®DOOR NESPRESSO^®CAPSULES?

The capsules are made of aluminum and are part of Nespresso^®recycling program. For recycling information, call 1-855-625-5787 or visitNespresso Canada-website.

WHERE CAN I BUY STARBUCKS^®DOOR NESPRESSO^®CAPSULES?

Starbucks^®from Nespresso^®capsules can be found at the following retailers (product availability may vary):

Amazon
Ease wings
Federated Cooperative
Loblaws
Metro
Apotek wings
Save on food
Shoppers Drug Mart
Sobeys
Walmart

WHICH COFFEES ARE AVAILABLE?

Starbucks^{^®}for Nespresso^{^®}Original capsules are available in the following variants:

Espresso roasted
Pike place^{^®}Roast
Starbucks^{^®}Blonde espresso roasted
Caffeine-free espresso roasted
Colombia of one origin

Starbucks^{^®}from Nespresso^{^®}for Vertuo capsules are available in the following variants:

Pike place^{^®}Roast
Cafe Verona^{^®}
Colombia of one origin
Espresso roasted

Pike Place is a registered trademark of The Pike Place Market PDA, used under license.

Nestlé uses Starbucks trademarks under license. Nespresso^®and Vertuo^®trademarks owned by Société des Produits Nestlé S.A., Vevey, Switzerland and used under license. Pike Place is a registered trademark of The Pike Place Market PDA, used under license.

CONTACT US (2024)

IS STARBUCKS^®PACKAGING FOR COFFEE IMPROVEMENT RECYCLING?

WHERE CAN I BUY STARBUCKS^®COFFEE IMPROVER?

WHAT IS STARBUCKS SUSTAINABILITY^®COFFEE IMPROVER?