How often do users change smartphones? (2024)

Tech fans make an annual pilgrimage to their smartphone manufacturer's retail locations, waiting in line for hours, staying up all night, and sometimes even sleeping outside the store to get their hands on a precious new cell phone. The excitement makes their hearts beat faster. But is all the hype about new devices justified? And how often do we change smartphones on average? Read on to find out.

You never change a winning team? Why do users switch smartphones?

How often do we buy a new mobile phone? This is evident from a study by Nevis Security on LinkedIn62 pctof users change their smartphone every three to four years. For most device manufacturers, this cycle skips two to four generations of mobile phones. But almost 20 percent of respondents replace their smartphone once a year, an estimate every time their favorite brand releases a new model. There are many reasons to make the change. Firstly, the design effect plays an important role. A manufacturer launching a new design for its smartphone gives users the first visual incentive to make a change. Of course, anyone considering replacing their mobile phone should also consider the appeal of new hardware and software. With each passing year, cameras become sharper, storage space increases, and screens become more colorful. In addition, many manufacturers are now improving the technology in the devices so that they can also use 5G networks.

The German digital association Bitkom has launched a survey that reveals the eight most common reasons for switching smartphones:

  • Battery performance
    The most frequently cited reason, at 75 percent, for switching smartphones is the deterioration of the battery in the devices.
  • Damage to the screen
    Damage to the screen came in second at 55 percent. The cost of repairing a cracked or broken screen on some models is almost as high as that of a new smartphone. Therefore, many users choose to replace the entire mobile phone instead.
  • Keeping up to date
    38 percent can't bear to miss a trend and will switch smartphones as soon as a new model is released.
  • Smartphone no longer works
    Exposing a mobile phone to large amounts of data and 24/7 use will sooner or later cause it to no longer function as smoothly as users want. As many as 38 percent of respondents indicated this reason for buying a new device.
  • Image quality
    Technology is constantly changing, especially when it comes to cameras. New sensors that can detect day and night and digital assistants to sharpen your favorite photos flood the market every year. For 24 percent of users, this is important enough to buy a new device.
  • A more beautiful smartphone
    Seventeen percent of respondents just bought a 'nicer' smartphone because it offered greater visual appeal.
  • Too slow
    Unlike a fine wine, the technology usually does not age well and its performance gradually declines. 13 percent of users bought a new smartphone because their old one had become too slow.
  • App compatibility
    Five percent of respondents decided to buy a new smartphone to fight the pandemic by downloading the 'Corona-Warn-Appen', the German COVID-19 contact tracing app.

A recent study by credit insurer Euler Hermes also confirms the trend reversal already highlighted in the Nevis Security study: more and more users are keeping their smartphones for longer periods of time. For example, Europeans replace their devices after about 40 months on average. However, US users are much less patient and switch devices every 24 months.

Time for a new smartphone – one that uses new security features

However, replacing a smartphone is not always just a matter of aestheticsbut can also offer software benefits.An outdated mobile phone may no longer receive critical software and system updates, which can lead to security issues on the device.

A new smartphone therefore gives us the opportunity to use new security systems based on updated technology. Switching to a new device allows us to do one thing above all: better protect our data by choosing new passwords and password security methods. Since almost all apps require an account before they can be used, you should take this opportunity to come up with new passwords –or even better biometric authentication– it increases the security of your personal data.

Does being trendy come at a price?

Or put another way, when we want a shiny new smartphone, the planet suffers. After all, precious and rare earth metals are used to make these little pocket-sized wonders. Currently, users are quite reluctant to recycle mobile phones they no longer use. A 2021 Bitkom study found that there are almost 200 million devices lying unused in drawers in German households. Currently, it is possible to recycle up to 150 grams of gold from just one tonne of unused smartphones. This is thirty times more than the yield of the same amount of ore from a gold mine and would preserve our planet's valuable resources. So the next time you buy a new smartphone, consider recycling your old cell phone to do something good for yourself and the environment.

How often do users change smartphones? (1)

How often do users change smartphones? (2024)

FAQs

How often do users change smartphones? ›

According to a study done by Consumer Affairs, nearly 12% of Americans upgrade their phone annually, and almost 5% buy a new phone every six months. (Some folks get bored quickly.) Most people, however, wait to upgrade their device every two to three years.

How often should a smartphone be replaced? ›

Generally speaking, Android smartphones last 3-5 years, but many factors can shorten or extend their lifespan. The most crucial factor in how long an Android phone lasts is how you treat it. A phone you take good care of lasts longer than one you drop, soak with water, or otherwise mistreat.

How long does the average person keep the same phone? ›

The majority (40.4%) of people opt to hold onto their smartphone for two to three years before deciding they need to upgrade.

What is the average lifespan of a smartphone? ›

In general, the average lifespan of a smartphone is 2 to 4 years. According to reports, the iPhone lasts 4-10 years, followed by Samsung units, which can last 3-6 years. Huawei and Xiaomi units have an average lifespan of 2-4 years, while OPPO units have 2-3 years.

How often do people switch phone brands? ›

When it comes to cell phone renewal considerations, more than two out of five global consumers say they will stick to their current phone and a third are considering upgrading with the same brand. This shows that three-quarters of consumers are brand loyalists. Only 15% are likely to consider switching phone brands.

How often does the average person get a new smartphone? ›

According to a study done by Consumer Affairs, nearly 12% of Americans upgrade their phone annually, and almost 5% buy a new phone every six months. (Some folks get bored quickly.) Most people, however, wait to upgrade their device every two to three years.

How long should you own a smartphone? ›

As mentioned above, the average lifespan of a cell phone is approximately 2-3 years. However, manufacturers tend to focus on ensuring users enjoy excellent performance during the whole period. So, even though they often provide longer battery life, it doesn't necessarily mean the phone will last longer.

Which phone brand has the longest lifespan? ›

Here is a breakdown of the average mobile life according to the different brands:
  • iPhone – four to eight years.
  • Samsung – three to six years.
  • Huawei – two to four years.
  • Xiaomi – two to four years.
  • Oppo – two to three years.

Do Android phones last longer than iPhones? ›

Which lasts longer? Depending on the product, either phone can last longer. While Androids have a much bigger battery, iPhones last slightly longer. While this is true, Androids take much faster to charge than iPhones do.

What happens to old cell phones after people upgrade to new ones? ›

If the phone is completely unusable, it is sent to recycling plants, all-purpose shredders, and the metal components are shipped to a few registered smelters where the metal parts are melted down to be used.

What age group buys the most phones? ›

Smartphone ownership in the United States is most common in the younger age groups. 97 percent of adults aged 18 to 49 own a smartphone, while the penetration rate of smartphones amongst adults 65 years and older is only 76 percent.

How often do Millennials use their phones? ›

Millennials are the most heavy mobile users, spending 5+ hours a day on their smartphone, so their desire for simplier and more engaged ways to communicate is growing. Thus in turn, driving the demand for mobile operators to launch new solutions that will provide advanced communication features.

How do you know when it's time to replace your smartphone? ›

Smartphone users should prepare to update to a newer model when they notice these signs: Dwindling battery life. Cracked screen or physical damage. Unresponsive or delayed touchscreen.

Can a phone last 5 years? ›

Generally, most iPhone devices will receive system and security updates for five to seven years after releasing. Android devices have a much shorter period, only receiving these updates for 2-3 years after the release of a device.

What is the average life of a phone system? ›

The average phone system today lasts about 5-8 years, however many of them will continue to work (with maintenance and regular parts replacement) for quite a bit longer than that. Often phone systems can run for several years after the “best before date,” but there is a danger in holding on for too long.

How long should a used phone last? ›

In general, it's typically between 2 and 8 years, and big-name brands often last longer than smaller brands. Refurbished iPhones that are less than 4 years old can generally get another 2-3 years out of them before you notice a drop in speed. They become noticeably slower by the 6-year point.

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