Apple regularly releases new iPhone models and iOS updates, so it can be difficult for organizations to extend the life of their existing iPhone investments while ensuring adequate device performance and functionality.
Mobile devices have rapidly entered the industry in recent years, especially as the increase in processing power on devices like iPhones has made it possible to run more applications while still providing connectivity. Mobile device manufacturers are constantly releasing new models of their products, and for the iPhone this is an annual event. The new devices typically offer faster processors and other additions, such as improved cameras and new OS features.
But unlike a computer, a user cannotupgrade an iPhone by replacing some of its components, leaving organizations with only one option to upgrade them: replace them with newer models. Given the high costs associated with replacing multiple phones in an organization, administrators may be tempted to continue using older devices as long as they are operational.
Delaying a device update carries risks that could render the endpoint unusable and unsupported if ignored. It is critical to weigh factors such as operating system requirements and the cost of repairsmaintain the functionality and security of the mobile device. Organizations should keep a number of considerations in mind when deciding whether to keep an iPhone beyond the one- to two-year replacement plan.
When purchasing an iPhone for business use, it is important to ensure that the device can function properly even if something inside the device breaks. To achieve this, the iPhone must have AppleCare, so that Apple can repair it or replace defective parts if the device malfunctions. IT administrators must ensure that all their company-owned iPhones are always sounder the AppleCare subscription.
Replace iPhones that can no longer receive software updates
Apple requires its third-party app developers to deploy newer versions of apps that can run on the latest iOS operating system.Any device that cannot receive the latest iOS upgrade is at riskof not running the latest versions of some of the apps available on the App Store. If these older iPhones are not replaced and are still running an older version of iOS, they will likely experience problems running the latest versions of some crucial business apps. This could potentially render these devices unusable and put the organization at risk.
MDM platforms may have iOS version requirements
IT departments can use itMobile device management (MDM)software to manage and deploy apps for iPhones. In some cases, these management platforms may have iOS version requirements, meaning some older devices may no longer be available for MDM management. This can be difficult for IT teams as they may not be able to push security policies or deploy apps to these devices.
As organizations try to use every iPhone they have for as long as possible, IT must spend more time supporting devices that Apple no longer supports. Repair of appliancesoutside the AppleCare subscriptionwould also cost more. In addition to the support issue, an iPhone that is not running the latest version of iOS may not be able to receivecritical software and security updates from Apple. This could pose a serious compliance issue if someone discovers exploits or vulnerabilities in old versions of iOS and no fixes are available.
In addition to the support issue, an iPhone that is not running the latest version of iOS may not receive critical software and security updates from Apple.
On average, Apple supports each iPhone model for about six years or more. Earlier models, like the 5/5C, only support up to iOS 10, while the iPhone 6/6 Plus goes up to iOS 12. The iPhone 6S/6S Plus and later versions last up tolatest version of iOS 15. Apple considers their products obsolete if they cease distribution and sales for more than seven years. That still gives owners plenty of time if the device was purchased during early release. Apple also offers onelisthighlighting which products are considered vintage and which are considered outdated.
Still, organizations need to understand the risks of extending the life of an iPhone to ensure the device can be repaired and support the apps employees need. Currently, Apple's latest iOS version is iOS 16. However, this operating system is only compatible with iPhone 8/8 Plus or later.
IT administrators need to have an overview of which devices could be a problem if they decide to extend the life of their installed iPhones. An MDM platform that provides hardware and software version requirements can help identify older devices that may need to be upgraded or replaced. These notifications can eliminate potential disruptions if a new version of iOS removes support for older devices.
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