Depending on the operating guidelines and/ordealer insurance, someone can accompany the customer on the test drive. We can provide information and insight, but ultimately the decision on how you run this aspect of the business is up to you.
Dealers who offer customers the opportunity to test drive vehicles without taking them with them are at higher risk and damage from vehicle theft and accidents.A dealer can reduce this risk by making a copy of the driver's license and insurance card.This is not only a recommendation, but may also be a requirement of the insurance company to provide coverage for unaccompanied test drives.
If it's a higher risk, why don't they take customers on test drives? Like most things in life, it's not always that simple. Some smaller operations may only have one person working at a time. When they take the test drive, there is no one left at the dealership to help other customers. Other reasons are safety. The person available to take the test drive may end up in a compromised position, making safety more important than the increased risk of injury.
Unfortunately not allinsurance companiesoffer the option of unaccompanied test drives. If this is something your business should be able to offer, it's important to discuss it with your broker. If your provider offers this, there are usually higher costs involved. We always recommend taking customers on a test drive if this is safe and possible.Ultimately, this is a decision you must make with the best interests of yourself and your employees in mind.
