Alreadypublishing my thermal images of the iPhone 15 Probefore and after the update to iOS 17.0.3 - which fixed the overheating issue on fast charging - I've received reports from iPhone 15 Pro users who are still having issues with their phones overheating even after the update to iOS 17.0 .3.
Also:iPhone 15 Pro overheating: thermal images before and after iOS 17.0.3
None of the reports concern overheating during fast charging, so the issue still appears to be resolved. However, people have reported issues with their iPhone 15 Pro or Pro Max overheating while making calls, playing games, keeping their phone in their pocket, playing music and using the camera.
Reports: Overheating continues after iOS 17.0.3
These messages came via social media, so it is not possible to fully verify them all. But one of them comes from a former colleague I trust, and the most serious report came from a source I was able to follow up who provided compelling evidence of their overheating problem.
It's Gabriel Suchowolski, a graphic designer in Madrid, Spain, who bought an iPhone 15 Pro Max. He upgraded from an iPhone 13 Pro, which he said only got a little warm when he was on a very long phone call or playing a graphic game. After purchasing the iPhone 15 Pro Max, he said it would get hot: "not hot like burning, but hot as toast... in the area to the right of the [camera] lenses and on the side near the volume buttons." He said this mainly happened when calling for longer than a minute and when making 4-5 recordings or more in a row. And it kept happening consistently even after he updated his phone to iOS 17.0.3.
Suchowolski provided a photo of a thermometer he was using to measure the temperature of his iPhone 15 Pro Max when it overheated. The thermometer showed the temperature at 42 degrees Celsius. That's 107.6 degrees Fahrenheit - very similar to itI got 107.1 F-value during my test of the phone with fast charging, before iOS 17.0.3.
In addition to overheating, Suchowolski also experienced a strange screen burn, as shown in the image to the right (similar toan issue reported by a Twitter user). The combination of these two issues could mean that this particular phone is having quality control issues. Suchowolski has AppleCare+ on his iPhone 15 Pro Max and has an appointment at an Apple Store to give Apple Support a chance to review the device and resolve the situation.
My former CNET colleague,César Concepción Salza, also reported having overheating issues even after updating to iOS 17.0.3. He reported that he also experienced parts of his screen freezing.
On Twitter/X I received messages from a number of people who were still experiencing heat issues after iOS 17.0.3. For example:
- @Tehosc reported this, "My 15 pro max still overheats even after the update. I'm just listening to music with my AirPods on. (Phone in pocket) and it gets really hot."
- @nickjemetta reported this, "iPhone 15 pro max gets hot when in pocket. Never had a problem with my iPhone 11. I should have stuck with it."
Reports: New overheating issues after iOS 17.0.3
Sam Harman, a technical team leader in Great Britain,reportedthat he only started having overheating issues after updating his iPhone 15 Pro Max to iOS 17.0.3. Since then, he has been experiencing overheating when using the camera to take photos and record video.
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Similarly, TotalMacMove uses the MacRumors forumsreportedhave an overheating problem with their iPhone 15 Pro during a MagSafe fast charging session on the popularBelkin 3-i-1 BoostCharge Pro. They reported that they have been using the charger for three years without any problems and that they had no problems charging the iPhone 15 Pro in the first two weeks.
However, after updating to iOS 17.0.3 they reported: "I woke up yesterday morning to my phone at 68% and several warnings that charging had been paused due to temperature and that the phone was extremely hot. Last night I turned off standby mode and tried charging again via magsafe and got the same temperature warning after 30 minutes, so I just plugged it in with a 20W Apple charging cable/block. It was still warmer than normal this morning, but charged to 100% with no warnings.
Reports: Fixed overheating issues in iOS 17.0.3
I've also received many reports from people whose overheating issues were resolved by iOS 17.0.3. An example is a long-standing industry colleague,Dwight Zilverman.
Silverman reported: "The update fixed my issues. A few hours after installation the phone seemed warm, which was probably related to the usual post-update iOS optimization. But now it runs cool, maybe even cooler than my iPhone 14 Pro Max And battery life seems better too. I also updated to the latest version of Instagram, which apparently was a big trigger for the iOS bug."
What did you have to do?
Apple continues to hold on to thatlatest statements about iPhone overheating. Here's a quick overview:
- The new titanium frame and aluminum substructure actually ensure improved heat dissipation.
- Third-party apps can overload the CPU and cause the phone to run hotter than normal. Apple is working to identify these and work with software developers on solutions.
- If you use a charger over 20W, the iPhone's temperature will rise temporarily, but this is normal and not dangerous.
- All iOS devices have overheating protection that ensures the devices don't get so hot that they could pose an injury or safety risk.
We'll see if Apple changes these statements in light of these recent overheating reports, or if this is just a handful of quality control issues with certain batches of iPhone 15 Pro and Pro Max models manufactured.
If you are still experiencing overheating issues, I recommend downloadingApple Support-appto your iPhone and file a report on the problem. This allows you to share the information, text a support agent, and/or schedule an appointment to have your device checked by an Apple technician.
If you have an iPhone 15 Pro or Pro Max and don't have any overheating issues, it's still a good idea to limit fast charging (over 20W) to only the times when you really need it, as it will drain the battery can protect your phone in the long term. battery health.
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