WiFi does not work on the phone but is working on other devices? (2024)

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Co -autur vanDarlene Antonelli, menReviewed byLuigi Oppido

Last updated: July 31, 2024Facts checked

Things you need to know

Restore your phone and router.

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1. Turn on your phone and router and then put them in again.It sounds too simple, but restarting both devices can clean up errors that prevented it from not functioning properly.

   • To restart your router, remove the plug from the wall of the wall and break for about 30 seconds to one minute.
   • While your router is disconnected, start yourAndroidofiPhone.^[1]
   • Connect your router back, then,Connect your phone to WiFi.

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Check the network settings on your phone.

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1. Make sure your phone is connected to the right network.Your phone may have automatically connected an old network that has no internet access.

   • WhenWi-Fi password has been changed, your phone still uses the old password to connect.The connection failed and you will notice that Wi-Fi works for everything else, except your phone.
   • You must also check whether you are connected to5 GHz Eller 2,4 GHzWi -fi -frequency on your router

Turn off Wi-Fi on your phone and re-activate.

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1. Turn off WiFi a few moments on your phone.This updates your connection and can be your solution.When you turn Wi-Fi back, make sure that your phone connects to the right Wi-Fi network.

   • Android: Swipe down from the top of your screen to open the Panel Fast Settings and then press the Wi-Fi icon twice: Once to switch it off and re-switch it on.
   • iPhone: If your iPhone has a start button, wipe from the bottom of the screen.If not, iron from the top right corner of the screen.Switch it on again.

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Remove the Wi-Fi connection and re-connect.

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1. Forget the network and the connection to update your connection.If the Wi-Fi Wi-Fi restart has not had your phone work, you can try it"Forget" the networkAnd again connects as a new Wi-Fi network.

   • Go to the settings of your phoneConnectionsofI.
   • Select your network and press the gear (Android) or "info" icon (iPhone).
   • PickForget the network.This removes all settings that your phone has for that network.
   • Open the Wi-Fi connection page again.You can see your Wi-Fi network in the list of available networks.
   • Press the Wi-Fi network and enter your password to connect.

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1. If iOS or Android OS is outdated, you may have WiFi problems.If an update is available, download it.

   • iPhone:Go toInstitutions>Generally>Software -updatesCheck and install updates.^[2]
   • Android:Go toInstitutions>Software -updatesInCheck for updates.

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Check for WiFi interference.

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1. Other devices can have less interference.Objects between your phone and WiFi access point can prevent you from having access to the internet from your phone, even if other phones and computers have no problems going online.-Fi connection.The attempt to get closer to the router to see if Wi-Fi starts working on your phone again.

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1. Remove your network settings to start all over again.If something is wrong with the general network settings of your phone, you have difficulty going online when you are connected to Wi-Fi.Password for your WiFi networkBefore you do this.

   • Go to your network settings on the iPhoneInstitutions>Generally>Transfer or reset iPhone>Reset>Reset Network Settings.^[3]
   • NastyReset your network settings on Androidgo toSettings> General Management> Reset> Reset Network Settings> Reset settings.

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Make sure your phone can connect to other networks.

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1. Try to connect to another Wi-Fi network.For example, if Wi-Fi does not work on your phone when you get home, try to a cafe or another place with public internet access to see if you can get there online.You know that the problem is not with your phone.

   • If Wi-Fi doesn't work anywhere, it's best toMake a back -up of your dataInReset your phoneTo factory settings.

Check your router configuration.

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1. The router may not be correctly configured for your phone.If nothing else has worked, the problem is probably related to your router.If you (or your network administrator) change in yourRouter configuration, you may have unintentionally prevented your phone from having access to the internet when you connect to WiFi.Harm, static IP addresses, firewall rules or other configuration changes made, check your work double to ensure that you have not blocked internet access to your phone.

   • You can also reset your router to the original factory settings.
   • If your router is very old, it may not be compatible with your phone.

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