Account security and protection
How does T. Rowe Price protect my account and personal information?
With T.RowePrice Brokerage, you have the peace of mind that you are investing with a company that has been committed to providing reliable service for more than 80 years. Learn more about the policies and procedures in place to protect your account and information:
Your assets are protected by SIPC
Advanced technology protects your account
How we keep your information private
Business continuity and contingency plans
Your assets are protected by SIPC
T.RowePrice and Pershing are members of the Securities Investor Protection Corporation®(SIPC®). As a result, Pershing's investor-owned assets are protected by the SIPC up to $500,000 (of which $250,000 may be cash claims awaiting reinvestment). For more information, visitsipc.org. Please note that SIPC does not protect against losses due to market fluctuations. In addition to SIPC protection, Pershing works with other insurers to provide coverage in excess of Lloyd's SIPC limits. The excess SIPC coverage provides the following protection for assets held in custody by Pershing and its London-based subsidiary, Pershing SecuritiesLimited:
A total loss limit of DKK 1 billion. USD to qualifyeffects — abovealle klantaccounts.
A per-customer loss limit of $1.9 million for pending cashreinvestment - insidethe total loss limit of $1 billion.
Excess SIPC coverage does not protect against losses due to market fluctuations. For more information about Lloyd's of London, seelloyds.com.
Pershing's excess SIPC cover is provided by Lloyd's in partnership with XL Group Ltd., Axis Capital, Great Lakes Reinsurance (UK) SE and Ironshore Specialty InsuranceCompany.
Advanced technology protects your account
At T.RowePrice, ensuring your online security and privacy is a high priority. We use strict controls to ensure that your online communications and transactions are safe and secure.
In addition to our already high level of online security, we offer you:multi-factorauthentication, which uses two identification methods from separate categories of credentials. We use your existing password and a password to provide greater security during the login process.
When you log in, you may be asked to enter a one-time password that can be sent to you via phone, email, or Authenticator App (Soft Token). To change your MFA security method, navigate to Security Settings in your account profile.
How we keep your information private
T.RowePrice recognizes the importance of protecting your personal information and we appreciate the responsibility that comes with entrusting your personal and financial information to us. We treat this information as confidential and do not share personal information about our customers for use in third party marketing products and services, nor do we sell personal information.
Within T.RowePrice and T.RowePrice Brokerage, access to your information is limited to those who need to know it to perform their jobs, such as maintaining your account, troubleshooting problems, or notifying you of new products or services .
For more information, see ourPrivacy Policy.
Business continuity and contingency plans
Our priority is to provide our customers with reliable service, even in the event of unexpected events. We have formulated it thoroughlyBusiness continuity plansallowing us to respond to disruptions that occur within or outside the business. We have two call centers in different cities so we can communicate with customers if a location is affected.
You also have the certainty that you can trade in three different ways:
Online account access
Automated24 timer Telehandlertelephone service
Speaks to a real estate agent representative