MacPaw Support: Frequently Asked Questions about CleanMyDrive 2 (2024)

Starting in October 2023, MacPaw will stop developing and maintaining CleanMyDrive 2 as a standalone app and it will not be available in the App Store. However, you can find all of CleanMyDrive 2's features in the CleanMyMac X menu, and we will continue to develop these features in the future.

OfExternal drive functionalityand other features in the CleanMyMacour websiteofin de App Store.

Why MacPaw will stop developing CleanMyDrive 2

Since 2023, you can remove junk from external drives not only with CleanMyDrive 2, but also through the CleanMyMac X menu. We decided not to duplicate the feature in two apps, but leave it in one place: CleanMyMac

And if we stop maintaining CleanMyDrive 2 as a standalone app, we willwant more resources for great products other than CleanMyMacSet up app,WisVPN,Moon lock,Gemini 2InTwin photos,Remove from archive, and others.

What it means for users that CleanMyDrive 2 is no longer in development

CleanMyDrive 2 will not be available in the App Store

If you haven't downloaded the app before, you won't be able to get it. However, all of CleanMyDrive 2's features can be found in the CleanMyMac X menu (read morein this episode).

If you already have CleanMyDrive, it remains absolutely safe to use

For people who have installed the app before, it remains completely stable, functional and secure. The App Store will not remove CleanMyDrive 2 from your Mac.

These are the system requirements for CleanMyDrive 2:

- macOS 10.13 and later, including macOS 14 Sonoma
- Both Intel and Apple silicon processors
- 35 MB space on your hard drive

We cannot guarantee that CleanMyDrive 2 will always work flawlessly on older systems. Apple fully supports only its latest operating system and two versions before that. When a new operating system is released, an older system will no longer receive feature and security updates. Without security updates, all apps, including CleanMyDrive 2, could be vulnerable to hackers. And like other apps on unsupported systems, CleanMyDrive 2 may run slowly or even stop unexpectedly, and we may not be able to help you.

CleanMyDrive 2 may also run slower and less reliablysystems, including macOS 14 Sonomabecause the app is not receiving any updates or fixes. We therefore recommend switching toCleanMyMac X, which is always supported on the latest operating systems.

Customer support is still available

The frequently asked questionsfor CleanMyDrive 2 remains online and our support team is happy to answer all your questions and requests.

Work with external drives via the CleanMyMac X menu

When you connect external drives to your Mac, you can do the following with the CleanMyMac X menu:

-ScanInDrive upa ride of junk
-Browse folders and fileson a disk that usesSpace Lens-moduletvan CleanMyMac X
-Eject a disc safely

Ready to try CleanMyMac X? Awesome! So here it ishow to install it, and this is how you work with itConnected devices and external drives.

CleanMyMac X is a paid app. How can I use it for free with external drives?

You can clean up junk from external drives with the CleanMyMac It is true that if you do not have a paid subscription, most of the modules of CleanMyMac But in all cases, cleaning up external drives works differently from other functions.

You are very welcome to read about itall functions in the CleanMyMac X menuone overthe free trial period.

I used CleanMyDrive 2; can I get a discount on CleanMyMac X?

No. Because CleanMyDrive 2 was a free app, we do not offer discounts on other MacPaw products.

However, if you have previously purchased an app from MacPaw, you may receive30% off your next purchase.

MacPaw Support: Frequently Asked Questions about CleanMyDrive 2 (2024)

FAQs

What is the difference between clean my drive 2 and clean my Mac? ›

What is the difference between CleanMyDrive 2 and CleanMyMac X? CleanMyDrive 2 can only clean up unnecessary files (junk) from external drives which you connect to your computer. Whereas CleanMyMac X is a much stronger tool that allows you to clean up, monitor, maintain, and protect your entire Mac.

How to use CleanMyMac to clean external hard drive? ›

As a result, an external drive you've been using for quite some time may contain gigabytes of junk. To reclaim this space, open the CleanMyMac X Menu, then click Connected Devices. Hold the pointer over the Junk indicator on the selected drive and click Clean Up. That's it, the junk is gone.

How do I contact MacPaw? ›

Call +1 877-562-2729

Get a download link for when you're back on your Mac. Get a download link for when you're back on your iOS device.

How do I use Clean My Mac for free? ›

If you're getting CleanMyMac X from the App Store, see this section.
  1. Download and install CleanMyMac X, if you haven't done so already. ...
  2. Open CleanMyMac X and click Scan. ...
  3. Once the scan completes and CleanMyMac X displays the scanning results, click Run.
  4. Click Start Free Trial.
Mar 14, 2023

Does Apple recommend using CleanMyMac? ›

No, Apple doesn't recommend it, and most experienced people in this forum would, as noted above, actively discourage you from using it.

Should I fully clean the drive or just remove files? ›

If you choose “Remove files and clean the drive”, Windows reset will not only erase the saved data but also fully clean the drive/drives. This option makes it harder to restore the deleted data and helps avoid leakage of important information.

How do I permanently clean my computer hard drive? ›

How to wipe a hard drive – Windows 10
  1. Press the Windows key.
  2. Type “Settings” to find the Settings app.
  3. Open Settings.
  4. Click Update & Security.
  5. Click Recovery.
  6. Click Get Started.
  7. Use the Remove everything option.
  8. Chose Local reinstall.

What is the best Mac hard drive cleaner? ›

Top 10 best Mac cleaner software solutions
  • Disk Doctor. ...
  • Gemini 2. ...
  • DaisyDisk. ...
  • Intego Washing Machine. ...
  • OnyX. ...
  • CCleaner. ...
  • App Cleaner & Uninstaller. ...
  • Mac Cleaner Pro. Mac Cleaner Pro is another tool developed by Nektony — also the creator of App Cleaner & Uninstaller.
May 15, 2024

Should you grant full disk access to CleanMyMac? ›

Without Full Disk Access, CleanMyMac X cannot scan all areas of your computer for junk files or malware. As a result, your Mac may have less available space on a hard drive and work slower (which is especially annoying on older computers).

Is MacPaw a Russian company? ›

Oleksandr Kosovan, Founder and CEO of Kyiv-based MacPaw, shares how the Ukrainian business managed not only to organize the workflow in times of full-scale war but also actively support the Ukrainian Defence Forces and humanitarian projects.

Is MacPaw trustworthy? ›

MacPaw is a trustworthy software creator behind CleanMyMac X, ClearVPN, CleanMy®Phone, and many other award-winning apps.

Who is the owner of MacPaw? ›

Oleksandr Kosovan is the founder and CEO of MacPaw. Oleksandr is a Ukrainian tech entrepreneur and investor. He started MacPaw in 2008 at the age of 21.

Does CleanMyMac delete files? ›

CleanMyMac is an application that allows you to securely delete programs, old files and privacy-sensitive data.

What is the latest version of CleanMyMac? ›

Make your Mac as good as new
  • System Requirements: macOS 10.13 and higher, 210 MB.
  • Rating: 4.9*
  • Pricing: Starting at $34.95.
  • Latest Version: 4.15.3, 10 April 2024.

Does the free version of CleanMyMac work? ›

CleanMyMac X offers a free and paid version of its antivirus. Like most software, there are limitations to the features you'll get without a paid plan. The paid plan costs $34.95/yr and covers one Mac, which is cheap compared to MacKeeper, another Mac-specific antivirus.

What is the clean drive on my Mac? ›

Clean Drive tool allows you to easily free up space on your Mac disk. Simply open the tool from Parallels Toolbox menu, wait for scan to complete and click Clean Up. Note: grant Parallels Toolbox with full access to Mac disk to free up more space. See Full Disk Access part of the article.

What does CleanMyMac clean? ›

CleanMyMac X detects gigabytes of junk in all corners of your Mac. It goes after unnecessary files that mess up the drive causing glitches and spinning wheels. The app will clean up macOS system folders, iTunes, Photos, Mail, browsers, and even large old files. As a result, your Mac gets way more responsive.

Is there a Disk Cleanup utility for Mac? ›

we recommend an easy-to-use utility called DaisyDisk. This app helps you easily find and remove unneeded files you may have forgotten about. DaisyDisk is a beautiful disk space analyzer. It's the preference of many Mac users.

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