Keyboard service program for MacBook, MacBook Air and MacBook Pro (2024)

FAQs

Does Apple replace the MacBook Pro keyboard for free? ›

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge.

"Apple's Keyboard Service Program provides four years of protection and remains available for any Class Member who may experience future issues within four years of purchase," the settlement goes on to say. In some cases, the settlement states, Apple may have a record of your repairs.

Official Apple Store Cost

Without the AppleCare+ extended warranty, the fee to replace your MacBook Pro's keyboard at the official Apple store will be astronomical. Still under warranty or have AppleCare+? You'll likely be charged about $125.

Hi everyone I bought apple care on my MacBook Pro and recently my phone slipped and snapped off one of my keyboard keys, does Apple care cover this? AppleCare+ covers any accidental damage that isn't deemed intentional or catastrophic. So outside of those two, you're covered.

On average, the cost for MacBook Air keyboard replacement ranges from ₹2,499 to ₹8,999.

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

$50 million class action settlement starts paying out

The tech giant has agreed to resolve claims regarding its "butterfly" keyboard design, which a 2018 class-action lawsuit alleges was defective and knowingly concealed from customers. Apple MacBook keyboard issues have sparked a settlement.

How do you fix an unresponsive keyboard on a Mac? If it's an external keyboard, try disconnecting and then reconnecting it to your Mac. If it's a built-in keyboard, restart your MacBook. If the keyboard is still unresponsive, delete or update the most recently installed apps because they may be interfering with it.

What year did Apple fix the MacBook Pro keyboard? ›

Finally, after nearly five years of expensive repairs, technical tweaks, and presumably countless enraged hurlings of MacBooks across rooms, Apple ditched its infuriating butterfly keyboards. It was one of the roughly three good things that happened in 2020.

MacBook keys are relatively easy to remove and replace, but you will need to be extremely gentle when doing so in order to minimize the risk of damaging your Mac's keyboard.

Apple ships parts overnight, so we typically will have the repair completed the next business day. We do need the computer to stay with us during the repair.

Global repair coverage is included for all covered computers. The AppleCare Protection Plan covers an Apple keyboard and mouse when they are included with a covered product (or purchased with Mac mini).

To remove the "normal" keys, use a thin, flat tool such as a pair of tweezers or a small screwdriver to get under the key at the bottom-left corner and push the prong out of its hole. Once it's out, pull the key down from the top-right corner and wiggle until the left hand side of the key is detached.

AppleCare+ for Mac

You get two claims every 12 months, which can include screen damage or a broken keyboard. You'll pay $99 to get the screen or other external damage fixed, or $299 to cover all issues. The cost of AppleCare+ is based on the type of Mac you have.

If you are experiencing problems with your Apple MacBook keyboard, such as keys not working or sticking, it may need to be replaced. Replacing your MacBook keyboard from an Apple authorised service provider will be expensive.

Apple ships parts overnight, so we typically will have the repair completed the next business day. We do need the computer to stay with us during the repair.

There is a 1-year warranty with the Apple Magic Keyboard.